Uber Eats will no longer deliver in some areas of Soweto from Monday 5 September.
This was announced by Uber in South Africa in a statement on Thursday.
Eleven locations within Soweto have been identified due to their increased safety concerns and threats to the food delivery business and its drivers.
These locations are Emdeni south, Mzimhlope, Zola, Peenybile, Diepkloof hostel, Dobsonville, Davelin, Pimville, Noordgesig, Dube hostel and Meadowlands hostel.
Although restaurants and takeaway establishments will still be open and available for people to order from on the Uber Eats app, people won’t have the option of having their orders delivered to them. Orders will have to be collected from the restaurants and establishments by those who placed the order.
Charles Khumbo Mhlango, head of operations for SA Uber Eats said in the statement that “as a company that prioritises the safety of users on the platform, we have engaged rigorously with delivery people through roundtables and surveys to better understand the realities they face on the ground when it comes to safety”.
Mhango said it wasn’t an easy decision to make.
“Based on insights, we, therefore, had to make the tough decision to put a pause on these areas for delivery services by way of the Uber Eats app”.
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