A two-minute video clip that has been doing its rounds on social media shows a man and elderly woman, known only as Mrs Gayle, arguing about how the elderly woman did not get up from her seat fast enough for the man who, for some reason, was not in his reserved seat.
According to the elderly woman's daughter, the man turned to racial slashes because it took her some time to move out of the way because she had arthritis.
Ryanair has received a lot of criticism after the footage emerged saying the Ryanair staff failed to reprimand the customer or remove him from the plane. At the beginning of the footage, the 77-year-old woman's daughter can be heard explaining to the man that her mother is disabled in which the man replies :"I don't care whether she's f****** disabled or not – if I tell her to get out she gets out."
The passenger, who has not been named, then shouts "don't talk to me in a foreign language you stupid ugly cow" before calling her an "ugly black b******".
This goes on for a while, all in which Ryanair staff do little to nothing to correct the terrible situation. The video was captured on a flight from Barcelona to Stansted by David Lawrence who was the one calling for the racist passenger to be thrown off the flight. He told Sky News: "I'm so disappointed in Ryanair. They've done nothing. They've reported it to the police only after the media explosion, it's been two days."
Mrs Gayle's daughter told HuffPost UK that her mother is a Windrush generation migrant who was returning from a holiday to mark the anniversary of her husband’s death. After all the commotion, Mrs Gayle is moved to another seat while the perpetrator remains in his seat. He can then be heard telling the flight attendant, “I’m alright, now she’s gone.”
To no surprise, Mrs Gayle and her daughter stated that they will not be flying with Ryanair ever again as the situation was handled incorrectly and little to nothing was done about it. From what we do know, the airline reported the matter to Essex Police after the video was shared tens of thousands of times on Facebook and other social media platforms, we are yet to be notified if any action will be taken against the accused.