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A massive configuration change led to a global outage for McDonald’s.

The fast food chain said stores in the United Kingdom, Japan and Australia were forced to close their stores as they stopped taking orders.

Other countries affected include New Zealand, Austria and Germany.

The United States-based company released a statement to confirm that it wasn’t a cyber attack, but rather a configuration change that caused the global outage.

McDonald’s chief information officer Brian Rice said “Notably, the issue was not directly caused by a cybersecurity event – rather, it was caused by a third-party provider during a configuration change”.

Luckily, the system only froze for a while and all the affected stores are open again.

Rice confirmed that the outage that took place was the “exception to the norm, and (they’re) working with absolute urgency to resolve it”.

The affected countries and stores showed problems in the early hours and the matter just worsened throughout the morning.

Although asked, McDonalds refused to say exactly how many stores were affected.

It seems as though all the affected stores and countries are now back in full swing.

Image credit: CBS News

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